Condition for surrogate IP association

Hello,

Is it a given that in order to associate a surrogate IP to a user, the ZEN must first see a valid auth cookie?
In that case, how does it work for non-browser traffic?

Hi, the user must authenticate atleast once to bind the IP address with the user. IP surrogacy will happen only if the user authenticate from the IP address.

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Hello,

Thank you for your inputs!

In this case, authentication refers to authentication to the Zscaler service, and not the website/cloud service that the user is attempting to connect to, is this correct?

Yes, proxy authentication will trigger when the user tries to access internet sites.

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