Connectwise Control on Mac not working with ZIA



We are using Connectwise Control for remote management and are facing issues while using a Mac but no issues while on Windows. They both use same pac file, tunnel 2.0, forwarding profile, app profile.
It seems like Macs are not able to resolve the CNAMEs of the Connectwise Control URLs and so the IPs get blocked. Has anyone faced a similar issue?

Thank You,