De-provision users while using ZAPP with SAML Auto Provisioning

saml
zia
deprovisioning

(Shujaat Ali Jaffrey) #1

Requirement:

  • De-provision/remove users who have left customer organization from Zscaler DB.

Solution:

Step 1: Delete device from Zscaler Mobile portal

  • Steps are mentioned below:

    1. Obtain the username which needs to be logged out.

    2. Login to Zscaler admin UI (admin..net) and then browse to Policy >> Zscaler App Portal.

    3. Once in Zscaler App Portal goto Enrolled Devices and search with the username.

  1. Now click on extreme right checkbox and click “Remove Checked Devices”.

  1. Now the policy status would move to “Device Removal Pending”.

Step 2: Delete users from Zscaler admin UI

  • Steps are mentioned below:

    1. Login to Zscaler admin UI (admin..net) and then browse to Administration >> User Management

    2. Search for the user.