Downloading files via FTP

We have an Application which runs on users local PC. When this application is launched, it would download some important files from a fixed network drive location using passive FTP connection (Java FTPClient class). Now, after we are live with zScaler this mechanism no longer works.

The error that we get in our code is:
Host attempting data connection XX.XX.XX.XXX is not same as server YYY.YY.Y.YYY

Any clue how we can get around this?

Hi Rahul,

Bit more information required.

  1. Is the Zscaler Client (ZCC) installed ?
  2. Using ZIA and/or ZPA ?
    G