My users are getting Endpoint Error- FW/AV
What could be the issue?
Root cause could be your local firewall or antivirus not allowing proper communication.
Refer to those articles:
and ensure needed destination IP ranges are granted on your local firewall.
You can also refer to this previous post:
Zapp ends in Endpoint FW/AV error - Client Connector - Zenith (zscaler.com)
Thanks!!whitelisting all the processes for Windows in our endpoint device resolved the issue.
How to find the destination IP ranges
Hi I am also getting this and I have added the Firewall rules as stated in the article still I get the error? How can I tell if Anti-Virus is blocking this verses Firewall?
Also, for the whitelist, where is this done on the client somewhere or are you referring to the host side of things?
I did whitelist these processes on AV end and issue did not come up later