Hi, We are newly implementing Zapp for Mac OS for Internet access. On-net (“Enforce Proxy”) & Off-net (“Tunnel with Local proxy”) is working fine, but didnt get Internet access while on Split-tunnelled VPN. Both the Zapp connection & the split-tunnelled VPN are unstable & getting disconnected time to time.
As per Zscaler docs , the split-tunnelled VPN is NOT considered as VPN-network, but considered as Off-net in the Forwarding profile which is acceptable.
As per Zscaler recommendation for Mac OS, the Off-net access is set to “Tunnel with Local proxy” and the browser correctly receives the pac file URL as http://127.0.0.1:9000/proxy.pac making the Internet access working via Zapp for Off-net. But, with split-tunnel VPN, the same “Tunnel with Local proxy” mode is applied, & the pac file URL is seen set at browser, but the actual pac file not reachable via browser. In contrast, command line curl command is able to fetch the pac file correctly even while on split-tunnelled VPN.
Appreciate if any one could advise any troubleshooting steps to do.