No connector can reach this application

125 clients in pilot phase with 21 connectors and have these errors daily. However, clients never see this error and connect to their service without fail. What is happening during the 30+ seconds for this to time out and the real user connection?

Jeff, its worth having Zscaler Support teams review your configuration and deployment. I would like to request that you open a support case if you have not already done so.

Kunal Shah
Principal Product Manager
Zscaler Inc.

It’s been done several times. Just get the same answer; ignore the error. Something clearly goes on with multiple MTunnels I don’t understand and a true connection is made while one dies.

Jeff, can you please send me your support case #(s) at kshah@zscaler.com? I would like to review these with our Support teams.

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Thx, see below

02094439

958718 legacy

02321522

1012166 legacy

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Jeff, we have created a new case to track this issue 02353530 and engineering has already started reviewing the case. You will receive an email with the case information and updates.

Kunal Shah
Principal Product Manager
Zscaler Inc.

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