Hello All, I have a constant issue with zscaler app and office365 applications. Currently, I can see outlook stops updating when I enable my vpn tunnel client.
- We are using mix of windows and mac os. Therefore, 2 profiles
- All O365 are whitelisted in pac files, no blocking is taking place except ‘Gambling’ sites.
- VPN client / server is pritunl which operates in full tunnel mode
- I have attached the screenshots for both profiles.
- Zscaler support previously suggested to turn off filtering when VPN is enabled but that did not worked out as Zscaler does not recognises pritunl client interfaces. I would rather not do this at all as most of our users are on vpn all the time.
I would appreciate help from support & community as this issue is bothering our users for last couple of weeks and we have not made any progress.