We are having some strange issue, and I was wondering if this could possibly be the problem. New to ZScaler but from what I see you use 18.104.22.168/16 as tunnel destination.
My question, we have an Internet facing network which use our internal DNS with IP in the 100.64.0.0/16 range. It sometimes works but mostly the Zapp gives the following errors:
Internet Security = connection error
Private access = connecting…
after ‘restart service’ it connects fine.
On another network where I changed the DNS to a DNS server with public IP it seems to work perfect.
Also, what is the difference between the capture files (CaptureAdapters_* and CaptureLWF_*)