Slow connectivity via ZPA and Performance issues

Hi Team,

We are observing the slowness issues to internal services and customer VDI connectivity via ZPA. we observed this when there are Incident Notifications from Zscaler and sometimes without notifications also.

Please help guide to resolve the performance issues in a faster way.

The notification is like this.

Subject like: [private.zscaler.com] New Incident Notification - Chennai II Traffic Rerouted

Posted on: Wed, 25 May 2022 18:33:01 IST
Start Time: Wed, 25 May 2022 17:15:00 IST

Chennai II Traffic Rerouted
STATUS: In Progress
SEVERITY: Service Degradation

We are investigating an issue with our Chennai II datacenter. Traffic has been re-routed to the next closest datacenter while we investigate. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become available.

Regards,
Yesu Babu.