Unable to login Skype

Hi Team,

Unable to login Skype when zapp is turned on, when zapp is disabled then skype is logging in.Can you please help on this

Hi Hari,

Is this Skye for Business or consumer Skype? The latter may be blocked via policy.

1 Like

Hi Thomasquinlan,
This is Skype for Business.

Regards,
Hari

Is one click O365 function under advanced setting of url & cloud app control enabled?

Best Regards,

Jones Leung

SE Manager, Greater China

Zscaler

Hi,

Yes, if I disable the Zapp then skype gets logged in

Regards,
Hari

Hi Hari,

We would probably need some logs to analyze for this. Have you opened a support ticket?

Regards

David

1 Like

Hi David,

Yes, I had raise a ticket.
Ticket ID:784450

Regards,
Hari