Using RemotePC with Zscaler enforcement option

I am using Zscaler Client Connector with the STRICTENFORCEMENT option configured. We have techs that are working with users or they are setting up new machines that have not signed into the Client Connector and they are not able to connect remotely with RemotePC. Is there a way for me to bypass the STRICTENFORCEMENT option so they can remote into the PC they are working on if no one has signed into the Client Connector yet?

Hi!

When you setup the strictenforcent option, you also setup a policytoken so a specific app profile is used before the enrollment occurs

Using that app profile, you can setup urls to bypass (just like you would in any profile), allowing the PC to connect to the remotepc site (or any other desired urls)

Hope it helps

Thanks Pablo. I tried that and it’s still not working. I’ve tried several ways to bypass and I still can’t get it to work. I did put in a ticket to Zscaler support and haven’t heard back yet.

Thanks,
Michael