Welcome to the Training and Certification forum!

I was able to browse the website.
Thank you:smiley:

Hi there. training.zscaler.com is simply an alias to: https://www.zscaler.com/resources/training-certification-overview

We recently did an update of the public website and looks like that alias was missed. I will contact the web team to have them add it back in. Sorry for the confusion!


Do you have a classroom based Training?

Hi Michael,

The bulk of our training is interactive self-paced on-line training. The ZCCP-IA and (soon) ZCCP-PA do have an 8-hour hands-on lab component. These labs are instructor-led but virtual. We run them across 4 time zones (US, Central Europe, India, and ANZ). But you need to take the on-line training as a pre-requisite for the lab course.

Hello there, may I know where can I find materials to learn zscaler, as I tried browsing the site I could not find any materials or way to get it.

Hi Senthil,
Welcome to the Zenith Community! Are you a current customer or partner of Zscaler?

Hi Chris,

is it possible to validate certifications? I am planning to hire some Zscaler resource, and need the ability to verify the candidates’ certifications.


Hi @gflyons. Absolutely! Just send an e-mail to training@zscaler.com with the person’s details and what certifications they are claiming and we can validate.

Id like to take the Zscaler Certified Cloud Professional-Internet Access (ZCCP-IA) course. I’m an indendant consultant and do not have access to a Zscaler Sales Representative or Authorized Zscaler Channel Partner to purchase the training credits. How do i purchase the traininig credits so i can complete the course?

Hi Shawn,

Unfortunately, at this point we don’t have a way to sell training credits outside of an existing customer or partner relationship. We are building an ecommerce capability onto zscaler.com but it won’t be ready for several weeks (probably March).

In the meantime, we do have a shared account that we use for prospects to learn about Zscaler while they are evaluating. You can use that to take all the training but you won’t be granted certification. Drop a note to training@zscaler.com and we can give you access to that.

Once the ecommerce capability is up we will post a note here.

Hi Chirs,

I have completed ZCCP-IA e-learning module, however when I enrolled in Instructor led training module, it shows me " no more session available". Can you please help me how to search for the sessions in search bar or what to search. Attached screen-shot for reference

Capture .

Hi Narender. Welcome to the Zscaler Community!

Sorry for the confusion. Demand for training is going up faster than we thought! We have just added more sessions. Please check back in to find a session in your time zone.

Hi Chris,

Thank you for your help, i was able to book session for Lab.

Can you please advise when i will be getting Webex Link to attend ZCCP-IA Lab training as i have booked Lab Slot for 18th and 19th April.

Narender Singh

Hi Narender,

Your seat is confirmed. You should receive instructions via e-mail in the next day or so.

Hi, I have a question.
What language is the training used for? in Japan, can we training in Japanese or Chinese?

Hi Helili,

The training is currently in English. The videos do have English subtitles so you can enable those and pause the video to read.

We are working on translating our training into Japanese but we do not have a committed date to complete that.

Hi Chris,

Thank you for your response.

When we want to training, we think as follows. Is this correct?

  1. Purchase a training credit. (@ https://www.insight.com/ )
  2. Request a passcode. (mail to training@zscaler )
  3. Register for training. (@ https://zscaler.myabsorb.com )

Hi Helili,

Yes, the process you listed is correct. You would purchase training credits from your Zscaler Channel Partner.

Hi Chris,

I understand. thank you very much !

Hi Chris,

Cant we buy credits individually? I’m very much interested in Zscalar training.Can you suggest me an alternative where i can get trained ?