ZCCP-IA Online Quiz - Problem Submitting Answers

I am doing my ZCCP-IA certification online and I am currently studying the topic area of Zscaler App - Under The Covers. When I take the quiz for this area I can only get as far as question 2 as when I submit my answer, I am presented with a “Sorry, an error has occurred” message. I have tried exiting the web page but I get the same problem every time.

Are you able to resolve this for me?


Hi Christopher,

Welcome to the Community!

I am sorry you are having an issue with the training portal. That quiz has been giving us trouble for a little while. We have a ticket in with our portal vendor to try and figure out what is going on.

In the mean time, I have marked that quiz completed. You can continue on with your studies. Please let us know if you run into any other issues.