ZIA Device Cleanup

Hi

I am having issues with the Device clean up, we currently using Force-remove oldest device to 8.
however I can see there are still more than 8 devices with a single user, I believe this option is not working. anyone having similar issue ?

On selecting number of devices : If the user attempts to enroll a device after reaching the threshold number, the oldest device is force-removed

Thanks

Hello Salman, I suggest opening a ticket with ZS TAC - Submit Ticket | Zscaler

I also confirm this is not working and we’ve had a ticket open for this for many months now.