ZIA, Web Analytics and "Server Trans. Time"


Does anyone know why the values for Server Trans. Time in web analytics vary so wildly? It’s measured in ms, but is frequently presented as a decimal with apparent accuracy to the thousandths of a millisecond (i.e., “5.769”). Other times the values are tens of thousands of milliseconds, with strangely regular numbers, and no decimal point (i.e., “524000”). Mostly one sees the values as whole integers, with no decimal point. Often in logs I’ll see consecutive lines with exactly the same (usually very large) value.

It’s very strange, and I haven’t found any good documentation for it. Support has no idea what to make of it either. Anyone here have insights?


  • D