ZPA logs Status code (SE: Connection closed by Service Edge)

Secure Private Access (ZPA) Logging
1

Hi Team,

One for your location users are not able to access a server via ZPA. while in ZPA diagnosis logs I can see this status “SE: Connection closed by Service Edge” and action is allowed.
But user cant connect with the application.

I am not able to find info about this status…

2

Try enabling tcp keep alive on app segment

3

@raghav how to enable keep alive, pls guide ?

4

you can find option under app segment config

image
image1250×377 15.7 KB

5

The problem should be on the local server. I was managed by solve this by taking action based on the logs on the server itself.