Zscaler APP causes No Internet Access exclamation mark


(Gary Evans) #1

Hi,

We are using the Zscaler app on our laptops, just recently we have noticed that the machines can surf and get to the internet fine, even though windows is saying no internet access, but this is having a knock on affect for outlook as it relies on the machine thinking it should have internet access.
If we uninstall the app, and use the normal pac file in a browser it works fine, soon as the app goes on, the error is back, but it only happens when on the local lan, if we put the traffic through the wifi the exclamation mark goes and all is well.
Double checked IP’S on the firewall and all the app ones are in there and allowed.
Anybody experienced anything similar ?
Thanks
Gary