Zscaler App not working


(santhosh) #1

Hi,
When trying to connect Zapp from Internal Network on Android phones . I get SSL ERROR Root Certificate is invalid and SAML URL Login Page was directed as well . Installed New Root CA as well but no luck.

Tried Bypassing SAML by explicit browser which worked on Browser but not via ZAPP.

Any help would be appreciated.

Regards
santosh


(David Creedy) #2

Hi Santosh,

It might be best to raise a ticket and attach some logs so we can see whats going on. If you raise a ticket and reference the ticket # here I can go through and have a look at the logs for you.

Regards

David


(santhosh) #3

Hi David ,

Please find the ticket ref# 713615.

Regards