Zscaler Private Access and Avaya One-x Communicator

Hello -

Just curious if anyone has experience with the Avaya One-x Communicator?  When connecting to the address for our PBX in the office we receive an error about the Application not supporting Network Address Port Translation.  

Thank You
Joe

Hi Joseph,

Definitely not supported (by Avaya or Zscaler).

From an Avaya perspective, One-X uses Avaya’s proprietary version of H.323 which doesn’t support NAT (ZPA NAT’s the users’ request behind the connector’s IP).

From a Zscaler perspective, realtime applications such as One-X aren’t supported from both a latency and NAT perspective.

Cheers,
Andrew