Zscaller eats over 90% of cpu randomly

Closing it sometimes helps… for a while.
Then the problem comes back. Seems related to web browsing?


I don’t know how to open a proper support ticket for ZScaller.

Hi Greg, I recall this being related to a version of ZCC that has since been fixed in ZCC 3.9 for Windows.

Support can investigate and work through this with you. Here is the link to help you submit tickets.



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Make sure you have all the application process allow lists setup for the ZCC.

Zscaler Client Connector Processes to Allowlist | Zscaler

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