How long to groups take to sync to Zscaler Mobile portal

Hi all,

We have recently enabled SCIM, we now want to enable ZPA for selected groups, but our AD groups have not yet appeared in the “mobile.zscloud.net” portal under “Zscaler Service Entitlement”

How long do we need to wait for these groups to populate?

Thanks

Hi Sossie,

The ZIA portal syncs with the mobile portal every 6 hours by default. If your AD groups are already synced through SCIM on your ZIA admin portal then you can run this sync manually as well . Please go through the following KB article for more information on the manual sync.

https://help.zscaler.com/z-app/syncing-directory-groups-between-zscaler-admin-portal-and-app-portal

Hope this helps!

Regards
Ajar Mayor

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