Not able to login to Zscaler

I am not able to login to Zscaler. I’m getting an error. Please find the attached error screenshot.

Why don’t you look the the guide for such issues Troubleshooting Zscaler Client Connector | Zscaler ? The message is clear and described in Zscaler Client Connector Errors | Zscaler , so you need to follow what it is saying.

Also check the logs of the Client Connector after you have enabled debug and system tray. It will be good to check if an antivirus or host firewall or a network firewall device is blocking the connection to a zscaler cloud and check the session logs to confirm that the zscaler cloud sees the connection About Insights Logs | Zscaler . Other things to check if you are using a tunnel 1.0/2.0/Local Proxy mode and see for mistakes in the PAC files or bypass logs Best Practices for Using PAC Files with Zscaler Client Connector | Zscaler / Using PAC Files .