Welcome to the Training and Certification forum!


(Chris Leach) #1

Thank you for visiting the Training and Certification forum. This forum is the place to ask questions about Zscaler Training and Certification. We will also post updates and information regarding our training programs here.

Customers can find information here: http://training.zscaler.com

Employees and Partners can find additional information regarding ordering training credits and also internal training on Apex:

(Alex) #2

Would ZScaler offer instructor-led courses?

(Chris Leach) #3

Hi Alex. Thank you for your question. The second part of the ZCCP-IA course is a hands-on instructor-led lab. In the future we will offer a hands-on instructor-led lab for ZPA as well. However, the bulk of our training content will remain interactive, self-paced eLearning.

We feel that this is the best way to reach the widest number of people and also allow continuous learning. With instructor-led training once you leave the classroom the training stops. With eLearning you have continuous access to the latest content whenever you need it.

Can you tell us why you’re looking for instructor-led training? Have you taken our current training and found it lacking? We’re always looking for ways to improve!

(Alex) #5

I understand the benefits of e-learning, but it would be beneficial to the customers to interact with a live person. The advantages of the class would be to a customer who is not familiar with a product at all. I would imagine ZScaler can offer an instructor-led classes at the customer expense. I would not mind attending this class. Thanks,

(Chris Leach) #6

Hi Alex,

Thanks for the suggestion! We are always evaluating our training mix and will keep your thoughts in mind.

(mutsumi takanashi) #7

Hi, I want to visit following URL, but I can’t open this URL.


The following message will be displayed…

Network Error (dns_unresolved_hostname)
Your requested host “training.zscaler.com” could not be resolved by DNS.
For assistance, contact your network support team.

Is there a way I can see it?


(Ramesh M) #8

Try this url https://zscaler.myabsorb.com

(mutsumi takanashi) #9

I was able to browse the website.
Thank you:smiley:

(Chris Leach) #10

Hi there. training.zscaler.com is simply an alias to: https://www.zscaler.com/resources/training-certification-overview

We recently did an update of the public website and looks like that alias was missed. I will contact the web team to have them add it back in. Sorry for the confusion!

(Michael Sumera) #11


Do you have a classroom based Training?

(Chris Leach) #12

Hi Michael,

The bulk of our training is interactive self-paced on-line training. The ZCCP-IA and (soon) ZCCP-PA do have an 8-hour hands-on lab component. These labs are instructor-led but virtual. We run them across 4 time zones (US, Central Europe, India, and ANZ). But you need to take the on-line training as a pre-requisite for the lab course.