Windows quick assist blocked by Zscaler


We are deploying Zscaler in our company, and we just noticed that the Windows quick assist doesn’t work with ZIA enabled. There is no URL to authorise as it is a host-to-host application.

What can I do to authorise this application ?

Thank’s in advance for your help.

Best resgards,


As per microsoft article:

Here are the URLs to allow:

Quick Assist

Thank you for your fast answer.


Hi Charles,

I have whitelisted and exempted those URL’s from SSL inspection but Quick Assist still doesn’t work.

There is anything I can do for that ?


If it still necessary you can, add exclusions to the PAC file or add to exclusions Charles URLs (above) from SSL inspection, but change the bloody … to wildcard
to this one