Does health refer to the ZCC’s ability to communicate with the Cloud for ZIA/ZPA/ZDX
Thats exactly what I would expect it to do.
And why is it reporting anything for devices not using the 3.6 version?
As it is explicitly marked as “only for 3.6+” there could be a bunch of reasons. Agreed it is a little “uncommon” to show anything when preconditions are not met, but basically I would not expect correct numbers when not using 3.6+.
Is ZDX needed? Showing some health as inactive and others as active at the same location.
No, I do not see why it should be needed for health reporting. In general it does not sound as a good idea to make a “health reporting” dependent from existance/availability of monitored services.
It -isn’t- self explanatory. Is there a video or training on this specific feature, or documentation I am unable to find for this feature set?
At least it is mentioned here: About Enrolled Devices | Zscaler
It’s really offputting when Im showing as ZIA enabled true, and health as Inactive, and the person sitting next to me, shows ZIA enabled true and health as
Are you using latest ZCC 3.6.026? Because I checked with 3 clients here and data was correct.