Zscaler client does not remember my username and password

Hi,
Every time I need to authenticate in the Zscaler client (under MacOS), I’m being required to retype my credentials, even though I’m checking the “Remember me” checkbox.
The same happens on the next screen where I’m checking the “Send push automatically” - it never save this configuration and never send the push automatically.
Can you please fix this?

Hello,

Where are you being challenged for your credentials, SSO? Also can you explain the need to re-auth? Normally ZCC remains on hence there is no need to auth again. This sounds like an IdP configuration setting like in Azure AD it’s called KMSI (Keep Me Signed In) but if you are purposely logging out of ZCC then yes you will need to re-auth.

Pat

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Hi,
I’m using it in my work where the configuration requires re-auth once a day.

Yeah, that’s with the IdP itself and not with Zscaler.

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Ok, will take it within our team, thanks

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